I was working on a server doing some cleanup of old applications when I was suddenly not able to uninstall or install applications anymore. I would get an error about the Windows Installer Service failing. I have a quick glance at the event logs and found this gem of an error:
Event Source: MsiInstaller
Event ID: 1015
Failed to connect to server. Error: 0x8007041D
This error does not give a huge amount of details, but according to Microsoft it translates to “The system cannot find the path specified“.
I tried several fixes including running the following commands. You must have the services console closed or it will not properly reset the service.
This did not correct the issue, I next found a direct uninstall command and executed it manually from the command line adding logging to the the command to see what the installer service was having an issue with.
This returned the following error code:
I have now reached the point that it looks like reinstall of the Windows installer would be the fastest solution, to do this I first cleaned the old installer from the system using the following commands.
attrib -r -s -h dllcache
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old
After restarting the system I downloaded and installed a new copy of the Windows Installer from Microsoft. After one more reboot I was able to continue application uninstalls on the server.